Privacy Policy

Introduction

At Fresh Spring Commons, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our pizza delivery services, visit our website, or interact with us.

Information We Collect

Personal Information

When you place an order or contact us, we may collect:

• Full name and contact details (email address, phone number)
• Delivery address and location information
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Communication records with our customer service team

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and interaction data
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• Process and fulfill your pizza orders
• Communicate with you about your orders and deliveries
• Provide customer support and respond to inquiries
• Improve our services and develop new offerings
• Send promotional offers and updates (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Delivery partners to fulfill your orders
• Payment processors to handle transactions securely
• Service providers who assist in operating our business
• Law enforcement when required by law or to protect our rights
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Withdraw consent for marketing communications
• Data portability for information you provided to us

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order history is typically retained for 7 years for accounting purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: